STORE POLICY
CUSTOMER CARE
At Medi-Nova, we put you — our customers — first. Whether you’re purchasing medical lockboxes, first aid kit cabinets, bandages, or lab supplies, we’re here to assist.
What we offer:
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Help with product selection, suitability, and specifications (medical lockboxes, bandages, first aid cabinets, etc.)
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Support for custom orders and bulk/group orders
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Information on shipping times, returns, and store policy — ensuring a smooth, transparent purchasing experience
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Assistance with any after-sales concerns: product handling, storage advice, warranty/support queries
Need help or have a question?
Visit our Contact Us page — we’re ready to respond promptly and provide personalized support.
PRIVACY & SAFETY
At MediNova, your privacy and safety are our top priorities. We protect every piece of information you share with us — whether you’re browsing our products, submitting an inquiry, or placing an order.
How we keep you safe:
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We collect only the information needed to process orders, provide customer support, and improve your experience.
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Your data is stored securely and never sold or shared with third-party marketers.
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All transactions are protected with industry-standard security measures to safeguard payment and personal details.
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Product safety is guaranteed — every medical lockbox, bandage, first aid cabinet, medical box, and lab supply follows reliable sourcing and quality standards.
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We continuously review and update our safety practices to maintain a secure shopping environment.
If you have any concerns about data privacy or product safety, our team is ready to help.
PAYMENT METHODS
MediNova offers simple and flexible payment options to make ordering easy and secure.
How you can place an order:
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Email Orders – Contact us directly to place an order for medical lockboxes, first aid kit cabinets, medical boxes, bandages, or lab supplies. Our team will confirm product availability, pricing, and payment instructions.
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Amazon Store – Prefer to shop online? Visit our Amazon listings for fast checkout, secure payments, and reliable delivery.
We’re here to support you through every step of the ordering process.